They're starting to make me resent the entire country!

India.  Home of lots of cool and interesting stuff, I'm sure.  Unfortunately, also the home of hundreds...perhaps thousands...of men and women who think I'm STUPID enough to believe them when they tell me their name is David or Bob, Susan or Mary in barely recognizable English with accents so thick Wolverine's adamantium claws couldn't cut through when I call a customer service number or (shame shame) I get a call about an overdue bill or something. You struggle to understand what they're saying and then they don't understand you half the time....

Kel -  Okay, "Bob," let's go ahead and make that blue.

"Bob" - (Barely decipherable) Okay, we're making that red then. Yes?

Kel - No...blue...we're making that blue.  Like the sky.

"Bob" - (Barely decipherable)  Okay, yes, I have it. Now, let me confirm...you want "red." Is this correct?

Kel - No!  "Bob"....BLUE....BLUE....B...L...U...E!!!  Do you understand?

"Bob" - (Barely decipherable) Oh, I am terribly sorry...blue?

Kel - Yes, blue.  Thank you!

"Bob" - (Barely decipherable) Alright we will get one of those out to you in red right away.

...this is not some racism rant...this is a crappy state of customer SERVICE rant.  I don't care where someone is from or located...I just care that when I'm trying to address a problem or take care of some business that the person there to HELP me can actually do so without me emailing them a frikkin diagram of what I'm saying and without me having to play fill-in-the-blank guessing games to figure out the words between the words I actually understand.

And then when you get ahold of a number where you can call someone in-country and you explain to them your difficulties all they can do is sigh in a way that tells you they spend a good portion of their day dealing with people who are sick of outsourced customer DISservice.